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Business Operations Coordinator

As a Business Operations Coordinator for NL/BE, you will support Lyra Health's financial and operational processes in the Netherlands and Belgium. Your responsibilities include managing financial administration, invoicing, vendor processes, compliance, and office administration. In this role, you will work closely with international teams such as Finance, Legal, HR, and Payroll.

Your profile

Lyra Health is looking for a precise and organized Business Operations Coordinator for the Netherlands and Belgium. In this role, you will be responsible for a wide range of financial, administrative, and operational tasks. You will support daily business operations, ensure financial processes are executed accurately and on time, and collaborate with various international teams within Lyra Health. You are someone who maintains a clear overview, handles confidential financial information with care, and can manage multiple priorities simultaneously. You communicate easily in both Dutch and English and feel at home in an international work environment where collaboration with teams across different countries and time zones is essential.

Lyra Health provides global mental health solutions, supporting organizations with effective care models and proven results. For the Netherlands and Belgium, they are seeking a Business Operations Coordinator to play a central role in financial administration, local operational support, and compliance.

As a Business Operations Coordinator, you will be responsible for managing financial mailboxes, handling financial inquiries, supporting invoicing processes, and ensuring that vendors and affiliates are paid on time. Additionally, you will assist with documentation, local reporting, financial process compliance, and daily office administration in the Netherlands and Belgium.

This position is a great fit for someone with experience in administration, finance, or business operations, preferably within an international organization. You work in a structured manner, possess strong communication skills, and enjoy improving processes and supporting various stakeholders.

The offer

A full-time position within an international organization focused on mental health and well-being.

A hybrid work environment with limited office attendance.

A broad role with responsibility for finance administration, compliance, vendor management, and operational support in the Netherlands and Belgium.

Collaboration with international teams such as Finance, Legal, HR, and Payroll.

The opportunity to improve processes and contribute to the further professionalization of local and regional operations.

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Activities

Manage shared financial mailboxes for the Netherlands and Belgium and follow up on financial inquiries from within the organization.

Process and verify invoices from affiliates, contractors, and vendors, including managing approval workflows and ensuring timely payments.

Collaborate with Account Managers and the international Finance team to ensure client invoicing is handled quickly, accurately, and in accordance with client requirements.

Ensure that necessary documentation is correctly recorded and available for financial processes and reporting.

Support the transition from a local accounting package to NetSuite.

Assist with credit control, accounts receivable management, and identifying discrepancies or potential cost savings.

Collaborate with external parties and the Finance team regarding local statutory reporting and routine inquiries.

Help ensure that financial transactions, administration, and operational procedures comply with local legislation, EU directives, and global finance policies.

Support insurance and compliance processes in collaboration with Legal, Payroll, and HR.

Coordinate daily office administration for the Dutch office and the Belgian virtual office environment.

Manage local vendor relationships, facilities, office supplies, and other administrative tasks.

Support health & safety administration and ensure local obligations are met.

Coordinate with international teams such as Legal, HR, Finance, and Payroll on local business operations issues.

Provide ad-hoc financial and administrative support to other European entities as needed.

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Requirements

Bachelor's degree in Business Administration, Finance, or a related field, or equivalent experience.

At least 2 years of relevant experience in a role with clear administrative and financial responsibilities, preferably within an international organization.

Experience with project coordination and establishing or improving processes.

Excellent verbal and written communication skills in both Dutch and English.

Knowledge of French is a plus.

Ability to communicate effectively with teams across different levels, cultures, and time zones.

Strong attention to detail, excellent organizational skills, and the ability to handle sensitive and confidential financial information with care.

Ability to switch effectively between multiple priorities in a dynamic work environment.

Proficiency with Google Suite, including Docs, Sheets, and Slides.

Hands-on experience with enterprise-level systems.

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About Lyra

Our core business is the Employee Assistance Program (EAP). The service consists of
coaching, counseling and first-line advice services (including legal and financial advice) for
employees, management, staff and independent entrepreneurs and their resident family members.

Interested?

If you are interested, we would love to receive your cover letter and CV. If you have any questions, you can call Hanny Fluit, Clinical & Operations Manager, at 085-0645949.

We look forward to your application!